Frequently Asked Questions

How would we describe the smell of a Christmas Tree?

Like a fresh woody, pine fragrance

How long does it take to grow a tree?

Typically, a 5–6-foot tree takes 5-6 years, each tree is hand planted and pruned by an expert

Do trees have spiders in them?

The trees are sprayed with safe unharmful to the environment products you should not see too many insects or spiders. We cannot guarantee this though, so it is recommended you wash or shake your tree before bringing it inside. Do not spray your tree with harmful products this will kill your tree.

How do I take care of my Christmas Tree?

Keep your Christmas tree in a sheltered, unheated area to protect it from wind and sun and make sure you water it every couple of days. Keep the trunk of the tree immersed in a bucket or stand of water so that the sap from the tree does not form over the cut stump and block the trees’ ability to absorb water.
Helpful tip – adding a teaspoon of sugar adds some extra vitality to your tree

How long will a Christmas Tree last & how do I keep my tree from drying out?

The key to maintaining a fresh tree is to keep the bottom 2 inches of the trunk immersed in water. Keep your tree hydrated
Typically, a Christmas Tree will last approx. 4 weeks once it has been cut how you love and treat the tree will largely depend on this.

Will my trees look exactly like this image?

NO, it will not no two trees will ever look the same please do not expect to arrive to the farm and see the same tree they are all very similar looking trees.

Can I cut my own tree?

No unfortunately not however one of our friendly staff will happily assist once you have selected your tree. Please note that some seasons you might visit Diamond Valley Christmas Tree Farm and we might not be cutting our trees from the Farm that season because the trees might be small. The trees we have available are from our Ballarat property and cut fresh daily, all of the same quality and just as fresh.

Can I get a refund if my tree dies, a cut trees will eventually die, and you will need to take care of your tree as we have instructed.

There are no refunds on Christmas trees

Potted Christmas Trees

At Diamond Valley Christmas Tree Farm, we grow potted Christmas trees, they are living and growing and will continue to grow in the pot. If you leave it in the pot, you will need to change the pot as it continues to grow to suit its growth.

These will need to be watered and can continue to grow in the pot but will need to be replanted eventually into the ground into a suitable position of your choice.

Potted Christmas Trees will need to be watered regularly.

Tree Nutrients – Tree Life Christmas Tree Nutrient

Tree Life is specifically formulated to maximize the life and beauty of your Christmas Tree the mixture provides the tree with essential nutrients and minerals.

It is formulated to soften tree fibres and allow better water absorption.

Non-toxic: not intended for consumption

Available for purchase at Diamond Valley Christmas Tree Farm